Job Description

Hiring: Telecaller Customer ExecutiveLocation: Morbi, Gujarat

Are you a motivated and customer-focused individual with a persuasive communication style? Join our dynamic team in

Morbi, Gujarat

, and play a key role in our customer engagement and sales efforts!

Job Title: Telecaller Customer Executive

Experience:

1 to 2 Years (Relevant experience in Telecalling, Telesales, or Customer Support is preferred)

Salary Range:

?15,000 to ?25,000 per month (Plus performance-based incentives)

Employment Type:

Full-Time
Key Responsibilities

The Telecaller Customer Executive will be responsible for handling a high volume of customer interactions and contributing to our business growth.

Outbound Calling:

Make outbound calls to potential or existing customers to introduce products/services, generate interest, and qualify leads.

Inbound Handling:

Professionally handle incoming customer inquiries, address concerns, and provide accurate information about the company's offerings.

Sales & Lead Generation:

Follow up on leads and effectively persuade customers to purchase products or services, meeting or exceeding daily and monthly targets.

Customer Relationship:

Build and maintain positive relationships with customers by providing excellent service and resolving complaints in a respectful and timely manner.

Data Management:

Accurately record all call details, customer feedback, and sales activities into the

CRM system

(Customer Relationship Management) and maintain updated records.

Reporting:

Prepare and submit daily/weekly reports on call metrics, lead status, and sales performance to the team lead.
Required Skills & Qualifications

Experience:

1-2 years of proven experience in telecalling, telesales, customer service, or a similar role.

Communication:

Exceptional verbal communication skills

in

Hindi

and

Gujarati

is mandatory. English proficiency is a plus.

Soft Skills:

Strong negotiation, persuasion, and active listening skills. Must be resilient and able to handle customer objections and rejections professionally.

Education:

High school diploma or equivalent qualification (Bachelor's degree preferred).

Technical:

Basic computer proficiency, including experience with

MS Excel

and familiarity with CRM software/telephone systems.

Location:

Preference will be given to candidates who are local to Morbi or the surrounding Gujarat region.
What We Offer

Competitive Salary

within the ?15,000 - ₹25,000 range. Attractive

Performance-Based Incentives

. A

supportive and professional

work environment. Opportunities for

professional growth

and training.
Job Types: Full-time, Permanent

Pay: ₹290,000.00 - ₹400,000.00 per year

Work Location: In person