Job Description

Job Title:

Telecaller / Cold Calling Executive (Female candidate)

Job Summary:

The Telecaller / Cold Calling Executive is responsible for initiating communication with potential customers via telephone to generate leads, explain product or service details, and schedule appointments or follow-ups. This role plays a crucial part in supporting the sales pipeline and enhancing customer engagement.

Note: Should be fluent in Tamil language (Female candidate preferred)

Roles and Responsibilities:

Make outbound calls to prospective customers from the provided database or lead list. Clearly explain company products/services and handle customer inquiries. Generate sales leads and fix appointments for the sales team. Record details of inquiries, feedback, complaints, and comments. Maintain regular follow-up with interested prospects. Work closely with the marketing and sales teams for campaign support.

Skills and Qualification:

Minimum educational qualification: 12th pass; Bachelor's degree preferred. Prior experience in telecalling, customer support, or inside sales is an advantage. Language proficiency in Tamil and Malayalam. Excellent verbal communication and listening skills. Strong interpersonal and customer service abilities. Proficiency in using telecalling tools, CRM systems, and MS Office.
Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Schedule:

Day shift * Morning shift