Job Description

Main Responsibilities & Tasks

1. Telecalling & Inside Sales

Make outbound calls to local businesses (restaurants, hotels, hostels, shops, clinics, offices, societies, warehouses, etc.)

Introduce our pest control services in a polite and professional manner

Identify whether the prospect already has a vendor and assess their satisfaction level

Capture key details such as decision-maker name, requirements, and contract renewal dates

Do regular follow-up calls with warm leads to move them towards confirmation

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2. Lead Qualification & Appointment Setting

Understand the customer's needs and verify if they are a potential fit

Schedule appointments or transfer calls to the business owner for technical discussions

Ensure all required details are collected before handing over the lead

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3. Maintaining Lead Records

Maintain an organised lead sheet (Excel/Google Sheet/WhatsApp)

Update call logs, follow-ups, prospect details, and outcomes daily

Track hot leads, pending callbacks, and renewal dates

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4. Supporting Conversions

Coordinate between prospects and the business owner during the evaluation phase

Keep the prospect engaged through reminders and polite follow-ups

Push leads toward final confirmation so that the job materialises

Earn commission for every successfully completed job

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5. Occasional Field Visits (10-20% of the role)

Visit nearby businesses or localities for light marketing activities (brochure drops, quick introductions, etc.)

Accompany the owner for meetings when needed

Conduct basic on-ground prospecting to identify potential clients

Collect contact details from field visits and pass them into the lead sheet

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6. Customer Coordination

After a job is scheduled, communicate timings and basic instructions to the client (only if required)

Coordinate with the operations team for smooth service delivery

Ensure customer satisfaction during the initial interaction

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7. Reporting & Daily Tasks

Share a simple daily summary of:

Calls made

Leads generated

Follow-ups done

Appointments fixed

Conversions achieved

Participate in short review discussions (phone or in person)

Job Types: Full-time, Permanent, Fresher

Pay: ₹5,000.00 - ₹12,000.00 per month

Work Location: In person