Job Description

Job Title:

Telecaller - IT Services (Web & Mobile App)

Location:

Mohali, Phase 8B

Experience Required:

2 - 3 Years

Shift:

Night Shift (International Process)

Responsibilities

Handle outbound and inbound calls with international clients (primarily US-based). Explain and promote company services related to Web & Mobile App Development. Build and maintain positive relationships with prospects through effective communication. Schedule appointments, demos, and follow-ups for the Business Development/Sales team. Achieve monthly targets for qualified leads and client engagement. Maintain accurate records of calls, leads, and client interactions in CRM. Work collaboratively with the sales and marketing team to improve outreach strategies.

Required Skills & Qualifications

2 - 3 years of experience

in telecalling/telemarketing, with

mandatory international calling experience

(US clients preferred). Previous experience in

International BPO/Customer Support/Lead Generation

is highly desirable. Excellent verbal communication skills. Comfortable working in

night shifts

and handling PST time zones.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Leave encashment Paid sick time Provident Fund
Education:

Bachelor's (Required)
Experience:

Cold calling: 2 years (Required)
Location:

Chandigarh G.P.O., Chandigarh, Chandigarh (Required)
Shift availability:

* Night Shift (Required)