Job Description

We are seeking a highly motivated and results-driven Telecaller to join our team, providing exceptional customer service and support to clients seeking immigration services. As a Telecaller, you will be responsible for making outbound calls to clients, responding to their queries, and providing them with relevant information regarding our immigration services.

Key Responsibilities:

- Make outbound calls to clients and prospects to promote our immigration services

- Respond to client queries and concerns via phone, email, or other communication channels

- Provide accurate and up-to-date information about immigration processes, visa requirements, and other related services

- Build rapport with clients, understand their needs, and offer tailored solutions

- Meet sales targets and conversion goals

- Maintain accurate records of client interactions and update CRM systems

- Collaborate with internal teams, such as sales and operations, to ensure seamless client experience

Requirements:

- Excellent communication and interpersonal skills

- Strong customer service orientation

- Ability to work in a fast-paced environment and meet targets

- Basic knowledge of immigration processes and visa requirements (desirable)

- Proficiency in CRM software and MS Office

- Strong problem-solving and analytical skills

What We Offer:

- Competitive salary and incentives

- Opportunities for growth and professional development

- Collaborative and dynamic work environment

- Recognition and rewards for outstanding performance

If you're a motivated and customer-focused individual with excellent communication skills, we'd love to hear from you!

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,152.22 - ₹12,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus
Work Location: In person