Job Description

KRA

Making outbound calls:

Prospecting potential customers, introducing company offerings, and generating leads.

Handling inbound calls:

Answering customer queries, resolving issues, and providing support.

Gathering customer information:

Collecting data to understand customer needs and preferences.

Generating sales:

Persuading customers to purchase products or services.

Managing leads:

Following up on leads to convert them into sales.

Maintaining accurate records:

Documenting call details and customer interactions.

Resolving customer complaints:

Addressing customer concerns in a professional manner.
SKILLS

Communication skills:

Excellent verbal and written communication, including strong listening skills.

Interpersonal skills:

Ability to build rapport with customers and establish positive relationships.

Persuasion skills:

Ability to effectively present products/services and convince customers to purchase.

Problem-solving skills:

Ability to address customer concerns and find solutions.

Organization skills:

Ability to manage calls, keep records, and follow up on leads.
Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹16,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person