Job Description

Process: BPO - Inbound & Outbound CallingQualification: Minimum HSC PassSalary: - 14,000 - 16,000 per month + Performance-Based IncentivesShift: Day ShiftWeekly Off: Rotational:- We are looking for enthusiastic and customer-focused Telecallers to join our BPO team for inbound and outbound calling processes. - The role involves handling customer interactions over the phone, understanding their requirements, providing accurate information about products or services, and resolving queries in a professional manner. - Candidates will be responsible for maintaining high levels of customer satisfaction, following company communication guidelines, and achieving daily or monthly call targets. The job requires good listening skills, clear communication, and the ability to handle customers patiently. - Telecallers must update customer information accurately in the system, follow up with customers when required, and work collaboratively with team members to achieve overall business goals. Freshers with good communication skills are welcome, and training will be provided.Key Responsibilities:- Handle inbound and outbound customer calls efficiently- Understand customer needs and provide appropriate solutions- Resolve customer queries and complaints professionally- Maintain accurate records of customer interactions- Achieve assigned call and performance targets- Ensure compliance with company policies and quality standardsInterested candidates can contact: HR Pavan - 7030021445 (ref:updazz.com)

Skills Required