Job Description

A BPO telecaller job involves making and receiving calls on behalf of a company to handle tasks like sales, customer support, and lead generation.- They work in a Business Process Outsourcing (BPO) call center to connect with potential or existing customers, providing information, resolving issues, and promoting products or services to meet business objectives.- Studying the details of each offering and remaining abreast of updates to these offerings.- Obtaining and updating lists of individuals' contact details.- Calling active and budding clients to encourage the purchase of items.- Addressing clients' uncertainties, grievances, and suggestions on time.- Noting important details of each conversation.- Communicating verbal acceptances of offers to our sales team for closing.- Recording all successful and unsuccessful attempts to close sales.- Attending regular team meetings to clarify progress and performance-related expectations.- Conducting each of your functions with the utmost respect, regardless of others' dispositions (ref:updazz.com)

Skills Required