Job Description

Position Overview

The Tele Sales Executive in the automobile industry is responsible for generating leads, building customer relationships, and driving sales through effective communication over the phone. This role combines product knowledge, persuasive skills, and a customer-centric approach to help clients make informed purchasing decisions.

Key Responsibilities

Lead Generation and Qualification

Identify and contact potential customers to introduce automobile products and services. Qualify leads by understanding customer needs, preferences, and budgets. Maintain a database of prospective and current clients for follow-ups.

Sales Pitch and Negotiation

Deliver compelling product presentations over the phone, highlighting features and benefits. Address customer inquiries, objections, and concerns professionally. Negotiate terms, offers, and pricing to close sales effectively.

Customer Relationship Management

Build and maintain strong relationships with customers to ensure repeat business. Provide exceptional customer service to enhance customer satisfaction. Regularly update clients on promotions, new models, and after-sales services.

Target Achievement

Meet or exceed monthly and quarterly sales targets set by management. Monitor sales performance and adjust strategies to improve results. Collaborate with the sales team to achieve organizational goals.

Product Knowledge

Stay updated on automobile products, features, and industry trends. Communicate technical details in a clear and customer-friendly manner. Provide guidance on financing options, warranties, and additional services.

Administrative Tasks

Record and manage customer interactions and transactions using CRM systems. Prepare daily, weekly, and monthly sales reports for management review. Ensure compliance with company policies and industry regulations.

Qualifications

High school diploma or equivalent (Bachelor's degree in Business, Marketing, or a related field preferred). Proven experience in tele sales, preferably in the automobile or related industries. Excellent verbal communication and interpersonal skills. Strong negotiation and closing skills. Familiarity with CRM software and telephone systems. Ability to work in a target-driven and fast-paced environment. Knowledge of automobile products and financing options is a plus.

Key Competencies

Persuasive Communication

: Ability to clearly articulate product benefits and convert leads into sales.

Customer Focus

: Strong commitment to understanding and meeting customer needs.

Time Management

: Efficiently manage calls, follow-ups, and reporting tasks.

Problem-Solving

: Handle customer objections and resolve issues effectively.

Resilience

: Maintain motivation and performance under pressure.
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Work Location: In person