Job Description

Position Title: Tele-callerCTC: 18-25kExp: 1yrLocation: PuneWorking Mode: OnsitePrimary Skill: Tele-Sales in Insurance, Credit, Debit Card, Debt recovery, Debt CollectionQualification: Any GraduationRole and Responsibilities:- Trace customers whose contact details are not available- Negotiate with customer regarding the payments- Update feedback of customer with respect to payments- To recover dues of delinquent customers as per allocation through in-house and as per RBI guidelines, process & policies laid down by the organisation within set timelines.- He would be responsible for collection of overdue accounts of customers in all buckets and for various products.- Providing detailed visit feedback to his superior and ensuring high field intensity.- Timely deposition of collected payment and ensuring application to the right account. - Preferably from collection agency- Possess good written and oral communication- Delinquent Customer regress follow-up- Possess initiative and ability to work under pressure- W ould be responsible to recover dues Skill Requirements- Strong verbal communication skills- High level of confidence- Ability to handle customers over the phone (ref:updazz.com)