Job Description

The responsibilities of a telecaller include making outbound calls to promote products or services, handling inbound calls for customer support and inquiries, and generating leads. They must also resolve customer complaints, maintain accurate call records and customer databases, and follow communication scripts or guidelines to meet sales targets. Telecaller Responsibilities:- Studying the details of each offering and remaining abreast of updates to these offerings.- Obtaining and updating lists of individuals' contact details.- Calling active and budding clients to encourage the purchase of items.- Addressing clients' uncertainties, grievances, and suggestions on time.- Noting important details of each conversation.- Communicating verbal acceptances of offers to our sales team for closing.- Recording all successful and unsuccessful attempts to close sales.- Attending regular team meetings to clarify progress and performance-related expectations.- Conducting each of your functions with the utmost respect, regardless of others' dispositions. (ref:updazz.com)

Skills Required