Job Description

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Roles & Responsibilities

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We are looking for a motivated Telesales professional with 1-2 years of experience in sales, preferably in an e-commerce environment. The successful candidate will generate sales leads, reach out to potential customers via telephone, and close sales deals. The Telesales Representative will play a crucial role in driving revenue growth and expanding our customer base.


Conduct outbound calls to prospective customers to promote our services and generate sales leads. Identify customer needs and provide information about Alibaba's subscription to address inquiries and concerns. Present persuasive sales pitches to effectively communicate the value proposition of our services. Utilize sales techniques to close sales deals. Maintain accurate records of sales activities and customer interactions in the CRM system. Achieve and exceed sales targets. Collaborate with the sales team to optimize sales strategies. Stay updated on industry trends, market conditions, and competitors' activities to identify new opportunities and challenges.

Qualifications

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Bachelor's degree (Business Administration, Marketing, or related field preferred). Proven track record of success in tele sales, with 1-2 years of experience in a similar role, preferably in an e-commerce company. Strong communication skills, both verbal and written, with the ability to articulate product/service features and benefits persuasively. Excellent interpersonal skills and the ability to build rapport with customers over the phone. Goal-oriented mind-set with a passion for achieving sales targets and driving revenue growth. Ability to work independently as well as part of a team in a fast-paced environment. Basic understanding in using CRM software and other sales tools to manage leads and track sales activities. Flexibility to adapt to changing priorities and business needs. Positive attitude, resilience, and persistence in pursuing sales opportunities. Knowledge of e-commerce industry trends and best practices is a plus. Go getter attitude along with a multi-tasking approach is a must have. Strong organizational and time management skills to handle multiple tasks and deadlines effectively. * Collaborative attitude and the ability to work well within a team environment.