to handle inbound and outbound calls, generate leads, follow up with prospects, and support the sales and marketing team. The ideal candidate should have excellent communication skills, a persuasive attitude, and the ability to build strong customer relationships over the phone.
Key Responsibilities:
Make outbound calls to potential and existing clients to promote products/services.
Handle inbound customer queries efficiently and professionally.
Maintain a database of leads, customer information, and call records.
Follow up with interested clients and schedule appointments or demos for the sales team.
Work closely with the sales and marketing team to achieve monthly targets.
Provide accurate information about products, pricing, and offers.
Maintain daily call logs and prepare reports on call outcomes and conversions.
Ensure customer satisfaction through timely follow-up and professional interaction.
Requirements:
Proven experience as a telecaller, telesales representative, or customer service executive.
Excellent verbal communication skills in English, Hindi, and regional languages
Strong interpersonal and persuasion skills.
Basic computer knowledge (MS Office, CRM tools).
Goal-oriented and able to handle pressure to meet targets.
Minimum qualification: 10th/PUC / Bachelor's Degree preferred.
Benefits:
Attractive incentives based on performance.
Training and skill development opportunities.
Supportive team and positive work environment.
Job Types: Full-time, Internship
Pay: ₹100,000.00 - ₹200,000.00 per month
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