Job Description

We are looking for a

Sales Telecaller / Customer Care Executive

who is confident, customer-focused, and has excellent communication skills. The candidate should be fluent in

English and Malayalam

. Knowledge of additional languages such as

Tamil, Hindi, Kannada

, or any other Indian language will be considered an added advantage.

Responsibilities

Make outbound calls to potential customers and explain products/services Handle inbound customer queries professionally and efficiently Follow up with leads and convert them into sales Maintain accurate records of calls, customer interactions, and follow-ups Resolve customer complaints and ensure customer satisfaction Coordinate with internal teams for smooth customer handling
Required Skills

Proficiency in

English and Malayalam

(mandatory) Strong verbal communication and interpersonal skills Basic computer knowledge (CRM, MS Excel, or similar tools) Ability to handle customers patiently and professionally Sales-oriented mindset with customer service focus
Added Advantages

Knowledge of

Tamil / Hindi / Kannada / any additional language

Prior experience in telecalling, sales, or customer support Experience in handling CRM or call management systems
What We Offer

Attractive salary + performance-based incentives Training and skill development Friendly and supportive work environment Career growth opportunities
Job Types: Full-time, Part-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person