to join our team. The Telecaller will play a vital role in generating leads, explaining our products or services, and converting potential customers. The ideal candidate should have excellent communication skills, persuasive ability, and a goal-driven attitude.
Key Responsibilities:
Outbound Calling:
Contact potential or existing customers to inform them about the company's products/services.
Use scripts to provide accurate product/service information.
Identify customer needs and answer questions effectively.
Lead Generation & Follow-ups:
Generate leads and fix appointments for sales representatives or closures.
Follow up with leads via calls, SMS, WhatsApp, or emails as required.
Maintain a consistent follow-up schedule with warm and cold leads.
Inbound Call Handling:
Handle incoming calls from customers.
Provide accurate and timely responses to inquiries.
Resolve queries and escalate issues if necessary.
Customer Relationship Management:
Build and maintain strong relationships with customers.
Provide excellent customer service and ensure customer satisfaction.
Data Management & Reporting:
Record all conversations and customer details accurately in CRM or databases.
Maintain daily call logs, lead status, and performance reports.
Submit regular reports to the Team Leader or Manager.
Target Achievement:
Meet or exceed daily, weekly, and monthly call and sales targets.
Contribute to team goals and overall company performance.
Job Type: Full-time
Pay: ?12,000.00 - ?15,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Schedule:
Day shift
Supplemental Pay:
Commission pays
Performance bonus
Yearly bonus
Education:
Bachelor's (Preferred)
Experience:
Tele Calling: 2 year (Preferred)
Job Type: Full-time
Pay: ?12,000.00 - ?15,000.00 per month
Education:
Bachelor's (Preferred)
Language:
English, Hindi a must
Work Location: In person
Job Type: Full-time
Pay: ?12,000.00 - ?15,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Health insurance
Internet reimbursement
Work Location: In person
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