Job Description

This is a full-time on-site role for a Tele Caller at JIMSH, located in Kolkata. The Tele Caller will be responsible for making outbound and receiving calls to potential patients, providing information about our medical services, and answering customer inquiries. The role also involves scheduling appointments, maintaining patient records, following up on patient queries, and ensuring a high level of customer service and satisfaction.

Qualifications

Excellent verbal communication and interpersonal skills Proficiency in handling customer service calls and providing information Ability to schedule appointments and maintain patient records Organized and detail-oriented with the ability to follow-up on patient queries Basic computer skills and familiarity with MS Office Experience in healthcare is a must. High school diploma or equivalent; additional qualifications in customer service or communication are advantageous Night shift mandatory. Weekly off once in a week. Salary best in the industry
Interested candidates send mail at gdm.am@jimsh.org

Job Type: Full-time

Pay: ?10,000.00 - ?20,000.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Application Deadline: 05/08/2025