We are seeking a motivated and articulate Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, handling inbound inquiries, and maintaining excellent customer relationships to drive business growth.
Key Responsibilities
Make outbound calls to prospective customers to promote products/services
Handle inbound calls and respond to customer queries effectively
Maintain detailed records of calls, customer interactions, and follow-ups
Generate leads and convert them into sales or appointments
Achieve daily/weekly/monthly call and conversion targets
Provide accurate information about products/services
Build rapport with customers and ensure high levels of customer satisfaction
Collaborate with sales and marketing teams for campaign executionRequirements
Minimum qualification: High School/Diploma; Graduate preferred
Proven experience as a Telecaller or similar role is a plus
Excellent verbal communication skills in [insert preferred languages]
Ability to handle rejection and remain positive
Basic computer knowledge and familiarity with CRM tools
Strong listening and persuasion skills
Ability to work independently and as part of a team
Job Types: Full-time, Permanent, Fresher
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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