Job Description

Key Responsibilities

Outbound Calling:

Place outbound phone calls to potential customers to generate leads, offer products/services, or follow up on existing interest.

Lead Generation:

Identify and qualify potential customers by understanding their needs and presenting tailored solutions.

Sales & Upselling:

Actively promote and sell company products or services, and identify opportunities to upsell or cross-sell.

Customer Service:

Answer questions, provide information about products and services, and handle initial complaints or issues, referring them to supervisors when necessary.

Record Keeping:

Maintain accurate records of calls, customer interactions, and sales activities using telemarketing software or CRM systems.

Target Achievement:

Consistently work towards and meet or exceed set sales targets and quotas.

Relationship Building:

Develop and foster positive relationships with both existing and potential customers.
Essential Skills and Qualifications

Excellent Communication:

Strong verbal communication, interpersonal, and active listening skills are crucial for engaging with customers.

Persuasion & Negotiation:

The ability to persuade potential customers and negotiate effectively to close sales.

Computer Proficiency:

Experience with CRM software, telemarketing platforms, and standard office applications.

Resilience & Target-Orientation:

The ability to handle rejection, maintain a positive attitude, and remain motivated to achieve sales goals.

Adaptability:

The capacity to adapt scripts and approaches to individual customer needs and preferences.

Product Knowledge:

A strong understanding of the company's products or services to provide accurate and effective information.
Job Types: Full-time, Part-time, Fresher, Internship, Contractual / Temporary, Freelance

Pay: ₹8,624.46 - ₹20,000.00 per month

Work Location: In person