Job Description

We are looking for a

Telecaller

who can connect with customers over the phone to explain products, resolve queries, or generate sales leads. The ideal candidate should have excellent communication skills, patience, and a customer-focused approach.

Key Responsibilities:

Make outbound calls to potential customers or existing clients. Answer incoming calls professionally and resolve customer inquiries. Provide information about products or services clearly and concisely. Maintain records of calls and customer details in CRM/software. Follow up with leads or inquiries generated through marketing campaigns. Meet daily/weekly/monthly call and conversion targets. Handle complaints or escalations calmly and effectively.

Requirements:

Minimum qualification: 12th pass or Graduate in any stream. Excellent verbal communication skills in [Language(s)]. Good listening skills and a positive attitude. Basic computer knowledge (MS Office, email, CRM usage). Ability to handle rejection and remain confident.

Preferred Skills:

Prior experience in telesales, telemarketing, or customer service. Multilingual ability is a plus. Target-driven and self-motivated.

Salary & Benefits:

Salary: ?[Insert range] per month + Incentives Incentive structure based on performance Paid training and skill development Career growth opportunities
Job Type: Permanent

Pay: ?8,387.58 - ?28,521.14 per month

Benefits:

Health insurance Provident Fund
Work Location: In person