Job Description

A Telemarketing Executive is responsible for generating leads, converting them into sales, and ensuring customer satisfaction through phone calls. They typically work within a sales or marketing team, focusing on driving sales and achieving revenue targets. Here's a more detailed breakdown of the role:Key Responsibilities:

Lead Generation:

Identifying and contacting potential customers through various methods, including cold calling, following up on leads, and engaging with existing customers.

Sales and Persuasion:

Presenting products or services, explaining their benefits, addressing customer inquiries, and using persuasive techniques to close sales.

Customer Service:

Providing excellent customer service, handling inquiries, addressing concerns, and ensuring customer satisfaction.

Sales Targets:

Meeting or exceeding sales targets and quotas, contributing to the overall success of the sales team.

Record Keeping:

Maintaining accurate records of all calls, leads, and sales activities.

Adherence to Scripts and Guidelines:

Following company-provided scripts and adhering to telemarketing guidelines and compliance regulations.

Knowledge of Products/Services:

Maintaining a thorough understanding of the company's products or services and their features.

Collaboration:

Working with the marketing team and other departments to improve sales strategies and customer engagement.

Up-selling and Cross-selling:

Identifying opportunities to upsell or cross-sell additional products or services to customers.
Job Types: Full-time, Permanent, Fresher

Pay: ₹8,357.43 - ₹28,530.75 per month

Benefits:

Work from home
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus Yearly bonus
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person