Job Description

Job Summary

TVE Certification Services Pvt Ltd is hiring a

Telemarketing Executive

to handle outbound calling, lead follow-ups, and customer engagement for ISO Certification services and ISO Training Programs. The role focuses on promoting services, qualifying leads, scheduling follow-ups, and supporting conversions while maintaining professional customer communication.

Key Responsibilities

Make outbound calls to prospective customers for ISO Certification and Training Programs Explain service offerings clearly and professionally to potential clients Follow up on leads, enquiries, and marketing campaign responses Identify customer requirements and qualify leads for certification or training services Schedule appointments, demos, or call-backs for senior sales or technical teams Update lead status, call outcomes, and follow-ups accurately in CRM Support promotions for webinars, training programs, and special campaigns Maintain call discipline, compliance, and professional communication standards
Experience Requirements

1 to 5 years of experience in Telemarketing, Telesales, or Outbound Calling Experience in B2B services, certification, training, or consulting industry is preferred
Education Requirements

Bachelor's Degree in any discipline (preferred but not mandatory) Knowledge of ISO standards is an added advantage (training will be provided)
Skills & Competencies

Strong verbal communication skills in English (Hindi and/or Tamil is an advantage) Good persuasion, negotiation, and follow-up skills Ability to handle objections professionally Basic computer knowledge and CRM usage Experience with

Zoho CRM / Zoho One (minimum 2 years) is an added advantage

Target-oriented mindset with ethical selling approach
Work Location & Commuting

Ability to reliably commute to

K.K. Nagar, Tiruchirappalli, Tamil Nadu

, or willingness to relocate before joining
Preferred Experience

Total work experience: 3 years Telemarketing / Telesales experience: 2 years
Language Preference

English (Required)
Compensation

Fixed salary + performance-based incentives (as applicable)
Male / Female

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹25,000.00 per month

Work Location: In person