Job Description

Job Title: GIS Analyst

Location:

Bhubaneswar, Odisha

Employment Type:

Contractual/Project Based/permanent

Job Summary:

We are seeking a motivated and customer-focused

Telecaller

to handle inbound and outbound calls, build customer relationships, and support sales/marketing initiatives. The ideal candidate should have excellent communication skills, patience, and the ability to persuade and engage with clients effectively.

Key Responsibilities:

Make outbound calls to potential and existing customers to promote products/services. Handle inbound customer queries and provide accurate information. Maintain a record of customer interactions, details, and follow-ups. Achieve daily/weekly/monthly call and sales targets. Build and maintain positive working relationships with clients. Resolve customer concerns politely and professionally. Update CRM/Database with lead information and status. Work closely with the sales/marketing team to improve lead conversion.

Requirements:

Minimum qualification: graduate preferred. Prior experience in telecalling, telesales, or customer support is an advantage. Excellent verbal communication skills in [English/Hindi/Regional language]. Ability to handle rejection and remain motivated. Basic computer knowledge (MS Office, CRM tools). Good convincing and negotiation skills.

Key Skills:

Strong communication and listening skills Polite and confident telephone manner Target-driven and self-motivated Ability to work in a team and independently Time management and problem-solving skills
Job Types: Full-time, Permanent, Fresher, Internship, Contractual / Temporary
Contract length: 24 months

Pay: ₹8,000.00 - ₹19,221.56 per month

Benefits:

Cell phone reimbursement
Work Location: In person