natural sweeteners, jaggery-based snacks, and superfoods
, offering healthier alternatives for modern consumers. We aim to spread awareness about nutritious eating habits and traditional food culture through our premium outlet.
Role Overview
The Telecaller/Telemarketer will play a key role in
outbound and inbound calling
, engaging with potential and existing customers, sharing product knowledge, and generating sales or leads. The role requires excellent communication, persuasive skills, and enthusiasm for promoting healthy products.
Key Responsibilities
Make outbound calls to potential and existing customers to promote jaggery and superfood products.
Answer inbound customer queries related to product details, pricing, and offers.
Explain health benefits, product usage, and seasonal promotions to encourage purchases.
Maintain and update customer databases (CRM/Excel).
Follow up on leads, inquiries, and past customers to ensure repeat sales.
Work closely with the outlet team to coordinate deliveries, discounts, and loyalty programs.
Achieve daily/weekly/monthly call and sales targets.
Share customer feedback with management to improve sales strategy.
Key Skills & Competencies
Excellent verbal communication in [English/Hindi/Regional Language].
Confident, polite, and persuasive speaking ability.
Basic knowledge of MS Office/Excel or CRM software.
Sales-driven and target-oriented mindset.
Passion for healthy and natural food products is a plus.
Qualifications
Minimum 12th pass; graduate preferred.
Prior experience in Telecalling/Telemarketing/sales preferred (FMCG, retail, or food industry is a bonus).
Freshers with good communication skills are welcome.
Compensation
Competitive salary + attractive incentives based on performance.
Employee discounts on products.
Growth Opportunity
This role offers a pathway to
Inside Sales Executive, Customer Relationship Manager, or Business Development roles
based on performance.
Job Type: Full-time
Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person
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