Job Description

Key Responsibilities:

Outbound Calling:

Call prospective or existing customers using provided databases or leads, Introduce products/services and explain benefits clearly and persuasively.

Lead Generation & Conversion:

Identify customer needs and qualify leads, Schedule appointments or transfer qualified leads to the sales team, Follow up on leads through callbacks or emails.

Customer Relationship Management:

Build and maintain strong relationships with customers, Handle objections or queries professionally and provide relevant information.

Sales Target Achievement:

Meet daily, weekly, or monthly calling and conversion targets, Maintain performance as per set KPIs (Key Performance Indicators).

Data Entry & Reporting:

Record customer details, call outcomes, and lead status accurately in CRM or spreadsheets, Provide regular reports to team leaders or managers.

Campaign Support:

Support marketing campaigns by promoting offers or launching products over the phone, Participate in training sessions to stay updated on services and sales techniques.

Required Skills & Qualifications:

Minimum qualification: HSC (12th pass) or Graduate in any field. 0-2 years of experience in telemarketing, telesales, or customer service. Excellent verbal communication and listening skills. Good command of language (English, Hindi, Marathi ). Persuasive, confident, and goal-oriented. Basic computer knowledge (MS Excel, Ms office).
Job Type: Full-time

Pay: ?8,000.00 - ?18,000.00 per month

Work Location: In person