Job Description

Tele- Marketing Executive - Roles & Responsibilities

(Preferred Female Candidates)

Outbound & Inbound Calling

Make outbound calls to potential customers to promote company products or services. Handle inbound calls, answer customer queries, and provide accurate information.

Lead Generation & Follow-up

Identify and generate new leads through cold calling and existing databases. Follow up on interested prospects and maintain regular communication.

Sales & Conversion

Explain product/service features, benefits, and pricing to customers. Convince prospects and close sales as per assigned targets.

Customer Relationship Management

Build and maintain good relationships with customers. Address customer concerns professionally and escalate issues when required.

Data Management & Reporting

Maintain accurate records of calls, leads, and customer interactions. Update customer details in CRM or company systems.

Target Achievement

Meet daily, weekly, and monthly call and sales targets. Work towards achieving individual and team performance goals.

Market Feedback

Collect customer feedback and share market insights with the management or sales team. Report competitor information when identified during calls.

Compliance & Professional Conduct

Follow company policies, scripts, and quality standards. Maintain professionalism and ethical communication at all times.

Coordination with Team

Coordinate with sales, marketing, and support teams for smooth customer handling. Support promotional campaigns and special offers.

Continuous Improvement

Participate in training programs to improve communication and sales skills. Stay updated with product knowledge and market trends.
Job Type: Full-time

Pay: From ?15,000.00 per month

Benefits:

Provident Fund
Work Location: In person