Job Description

Job Title:

Telecaller - Air Conditioning Products

Location:

VYTTILA, KOCHI

Job Type:

Full-time

Industry:

HVAC (Heating, Ventilation, and Air Conditioning)

Job Summary:

We are looking for a motivated and energetic

Telecaller

to handle customer inquiries, generate sales leads, and follow up with potential and existing clients for our range of

Air Conditioning products, spares

. The ideal candidate should have strong communication skills, sales acumen, and a passion for customer service.

Key Responsibilities:

Make outbound calls to potential customers to promote air conditioning products, spare parts, and maintenance services. Handle inbound calls, address customer queries, and provide accurate product information. Maintain and update customer databases with call details, inquiries, and follow-up actions. Generate qualified leads for the sales team and schedule appointments. Follow up with clients on quotations, proposals, and service renewals. Support marketing campaigns, offers, and new product launches through telemarketing. Build and maintain positive relationships with customers to ensure repeat business. Achieve daily/weekly/monthly call and conversion targets.

Requirements:

Minimum qualification:

+2 / Diploma / Graduate in any discipline.

1-3 years of experience

in telecalling, telesales, or customer support (preferably in HVAC or related industries). Excellent communication skills in

English and Malayalam

(Hindi/Tamil added advantage). Good computer knowledge - MS Office, CRM software, or data entry tools. Persuasive, confident, and goal-oriented personality. Ability to work independently and as part of a sales team.

Benefits:

Attractive

salary + incentives

based on performance. Opportunity to grow in a fast-expanding HVAC business. Training provided on product knowledge and customer handling.
Job Type: Full-time

Pay: ₹10,000.00 - ₹16,000.00 per month

Benefits:

Paid time off
Work Location: In person