Job Description

Job Title: Tele Counselor

Location: Chowringhee or Dalhousie Kolkata

Experience: 1-5 Years

Salary: As per industry standards + Attractive Incentives

About ICA Edu Skills Pvt. Ltd.:

ICA Edu Skills Pvt. Ltd. is one of India's leading vocational training and skill development institutes, dedicated to bridging the employability gap for today's youth. With a strong presence across India, ICA provides industry-relevant courses, practical training, and placement support to help students build rewarding careers.

Job Responsibilities:

Make outbound calls to prospective students and parents.
Follow up on inquiries and leads generated through campaigns or walk-ins.
Clearly explain course offerings, benefits, and career opportunities to students.
Schedule counseling appointments and ensure timely follow-ups.
Maintain accurate call records, reports, and CRM entries.
Achieve monthly admission and conversion targets.

Key Skills & Competencies:

Excellent communication skills in Hindi, English, and Bengali.
Strong convincing and interpersonal abilities.
Basic computer knowledge (MS Office, CRM tools, internet usage).
A proactive, target-driven, and customer-focused attitude.
Ability to handle pressure and deliver results within deadlines.
Apply Now - priyankar.parui@icagroup.in or WhatsApp at 9284031105

Why Join Us:

Opportunity to grow with a reputed national brand in skill development.

Competitive salary with performance-based incentives.

Dynamic and supportive work environment.

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person