Job Description

Job description: Job Title: Tele Counselor/Tele Caller(Only Female)

Location: Rabindra Sadan / Dalhousie

Experience: 1-3 Years or More

Education: Minimum HSC / Graduate

Job Types: Full-time, Permanent

Salary: As per industry standards + Attractive Incentives

About

ICA Edu Skills Pvt. Ltd.: ICA Edu Skills Pvt. Ltd. is one of India's leading vocational training and skill development institutes, dedicated to bridging the employability gap for today's youth. With a strong presence across India, ICA provides industry-relevant courses, practical training, and placement support to help students build rewarding careers.

Job Responsibilities:

Make outbound calls to prospective students and clients.
Follow up on inquiries and leads generated through campaigns or walk-ins.
Clearly explain course offerings, benefits, and career opportunities to students.
Schedule counseling appointments and ensure timely follow-ups.
Maintain accurate call records, reports, and CRM entries.
Achieve monthly admission and conversion targets.

Key Skills & Competencies:

Excellent communication skills in Hindi, English, and Bengali.
Strong convincing and interpersonal abilities.
Basic computer knowledge (MS Office, CRM tools, internet usage).
A proactive, target-driven, and customer-focused attitude.
Ability to handle pressure and deliver results within deadlines.
Interested Candidate share your resume at priyankar.parui@icagroup.in or 9284031105

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person