Job Description

Job Openings for Telecalling Executive !!

Gender :Female
Location: Coimbatore

Responsibilities:

Outbound Calling:

Make outbound calls to potential patients who have expressed interest in IVF services or have been referred by other sources.
Explain the various IVF procedures, treatment options, and success rates in a clear and concise manner.
Schedule appointments for consultations with fertility specialists.
Follow up with potential patients to address their queries and concerns.

Inbound Call Management:

Answer incoming calls promptly and professionally.
Provide accurate and detailed information about IVF services, costs, and processes.
Address patient inquiries and resolve issues efficiently.
Maintain accurate records of all calls and interactions.
Patient Relationship Management:
Build rapport and establish trust with potential patients.
Handle sensitive information with discretion and maintain patient confidentiality.
Provide empathetic support and understanding to patients navigating fertility challenges.
Record detailed notes of all conversations into the companies CRM system.

Skills:

Telecalling
Customer Service
Patient Communication
CRM Management
Data Entry

Benefits

: Cell phone reimbursement Flexible schedule

Schedule:

Day shift

Language:

Kannada or Telugu or Tamil or English.

Ph. No: 6381422710

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund
Language:

English (Preferred)
Work Location: In person