Tele Counselor

Year    Shiliguri, WB, IN, India

Job Description

Inbound and Outbound Calls:

Answering calls, making outbound calls to follow up on inquiries, and building relationships with potential candidates.

Understanding Candidate Needs:

Listening to candidate requirements, asking clarifying questions, and understanding their career goals.

Guiding Candidates:

Helping candidates understand job descriptions, company cultures, and the recruitment process.

Scheduling and Follow-up:

Scheduling interviews and follow-up calls with candidates and recruiters.

Maintaining Records:

Keeping accurate records of interactions with candidates in a CRM system.

Converting Inquiries:

Working to convert initial inquiries into formal applications for open positions.

Meeting Goals:

Consistently meeting performance goals set for tele counselors.

Building Rapport:

Building positive relationships with candidates, fostering trust and respect.

Resolving Issues:

Handling inquiries and resolving any concerns candidates may have.

Professional Conduct:

Maintaining a professional demeanor and providing excellent customer service.
Job Types: Full-time, Permanent

Pay: ?9,500.00 - ?15,000.00 per month

Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus
Education:

Higher Secondary(12th Pass) (Required)
Experience:

Tele Sales: 1 year (Required)
Language:

Hindi, Bengali or Nepali (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3712030
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shiliguri, WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year