:
Stalwart Career Institute is one of Central India's leading coaching institutes, providing top-notch guidance for MBA entrance exams such as CAT, IPMAT, CMAT, and more. With a mission to empower students and shape careers, we are looking for dedicated
Tele counselors
to join our student engagement team.
Job Summary
:
As a
Tele counselor
, you will play a crucial role in communicating with prospective students and parents, understanding their educational goals, and offering them the right guidance regarding our programs.
Key Responsibilities
:
Make outbound calls to leads and inquiries generated through various channels (website, walk-ins, events, referrals)
Counsel students and parents about courses, fees, and career options
Follow up regularly to nurture leads and convert them into admissions
Maintain call logs and update lead status on CRM or internal databases
Handle queries professionally and resolve concerns or direct them to relevant departments
Support in lead generation activities through cold calling, WhatsApp campaigns, and SMS follow-ups
Qualifications
:
Graduate preferred
Good communication skills in Hindi and English
Confident, persuasive, and polite telephone manner
Basic computer skills (MS Excel, Email, CRM preferred)
Previous experience as tele counselor in telecalling or counseling (preferably in education or EdTech) is an advantage
Freshers with strong communication skills are also encouraged to apply