Handle incoming and outgoing calls to prospective students and parents.
Counsel students regarding UPSC/MPSC courses, batches, and mentorship programs offered at our Pune centre and Online Courses.
Understand students' needs and recommend appropriate courses.
Follow up with leads through calls, WhatsApp, and emails to ensure enrolments.
Maintain accurate records of inquiries, feedback, and conversions in the CRM system.
Meet daily, weekly, and monthly admission targets.
Coordinate with the centre head and marketing team for campaigns and events.
Build and maintain positive relationships with students to ensure a high conversion and retention rate.
Required Skills:
Excellent communication and interpersonal skills (Hindi, English, and Marathi preferred).
Strong convincing and counselling ability.
Basic computer knowledge and familiarity with CRM tools.
Passion for the education sector, especially UPSC/MPSC domain.
Self-motivated with a target-driven approach.
Job Type: Full-time
Pay: ?11,587.70 - ?15,891.05 per month
Work Location: In person
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