Job Description

Make

outbound calls

to potential leads, prospects, or students and explain available services/courses. Handle

inbound queries

with patience, professionalism, and accuracy. Counsel students/customers over the phone regarding courses, admissions, or services. Maintain and update the

CRM/database

with accurate information. Follow up with leads regularly to ensure timely conversions. Achieve

daily/weekly/monthly targets

set by the management. Build a good rapport with customers to ensure trust and satisfaction. Provide accurate information about fee structure, eligibility, benefits, and processes. Coordinate with the admissions/sales team for smooth student onboarding or client servicing. Handle grievances or escalate issues to the relevant department.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person