Tele Counsellor

Year    Indore, Madhya Pradesh, India

Job Description

Do you enjoy speaking with students, understanding their needs, and helping them make the right academic decisions?
If you're someone who communicates clearly, builds trust over calls, and converts interest into admissions through empathetic conversations, this role blends counselling + clarity + sales perfectly.
Expertie Office Address
, M-11, Shekhar Central, Palasia Square, Indore - 452001
Phone: +91 93021 05858
Email:
OPEN INTERVIEW HOURS
Monday to Saturday, 12:00 PM to 6:00 PM
Candidates are welcome to visit during these hours with an updated resume and connect with our team in person.
What We Stand For
At Expertie, we believe that students deserve clarity, honesty, and guidance they can trust.
Our Tele Counsellors play a key role by being the first point of contact -- the person who helps students understand their options and take the next step confidently.
We value communication, empathy, transparency, and performance. If you can communicate clearly and enjoy helping others make better decisions, you'll thrive here.
Requirements
What You'll Do
This role involves guiding students for admissions and driving conversions through sales via calling, supported by strong communication and follow-up.
Make outbound & inbound calls to students and parents to explain academic options
Understand their goals, concerns, and preferences to give accurate guidance
Provide clear explanations about courses, colleges, and career paths
Build rapport through trust-based communication
Maintain consistent follow-ups to move students through the admissions pipeline
Convert interested leads into admissions using ethical persuasion
Maintain CRM logs, call notes, and daily follow-up records
Coordinate with operations & counselling teams for smooth onboarding
Who We're Looking For
Excellent communication (Hindi + English)
Ability to simplify information and provide clarity
Persuasive yet empathetic calling style
Consistent, disciplined, target-driven mindset
Freshers welcome if communication is strong
Strong calling + follow-up attitude is essential
Compensation & Growth
Competitive salary packages along with monthly incentives based on performance
Growth into Senior Tele Counsellor, Team Lead, or Admissions Specialist roles
Ongoing training and mentorship support
Expertie offers a competitive salary and benefits package, as well as opportunities for growth and advancement. If you are a dynamic and driven professional and are ready to take your career to the next level, we encourage you to apply for this exciting opportunity.
Benefits
Benefits
Exact compensation will be discussed during the interview, but as a general rule, we believe in paying people well and providing a fun, meaningful workplace.
Equal Employment Opportunities
Expertie provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. This applies to all terms and conditions of employment, including recruiting, hiring, promotion, compensation, and training.

Skills Required

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Job Detail

  • Job Id
    JD4921043
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Indore, Madhya Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year