Job Description

Deal with customers diligently, courteously, and professionally while collecting payments. Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner. Providing customers and clients with information about their outstanding debts and the consequences of non-payment. Keeping detailed and accurate records of all collection efforts and communications with customers and clients. Providing regular updates to management on the status of outstanding debts. Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans. Respond to customer inquiries. Provide accurate forecasting of collection promises and broken promises to the manager. Retain customer loyalty while initiating processes for collection of payments. Maintain and update record of customers from whom collections are made. Maintain daily report of collection activity & accounts receivable status. Maintain a record of the history of each transaction.
Job Types: Full-time, Fresher

Pay: ₹18,754.83 - ₹23,182.65 per month

Benefits:

Leave encashment Paid sick time
Work Location: In person