Make outbound calls to customers with overdue EMIs or loans
Remind and follow up on pending payments
Explain repayment terms and provide solutions
Negotiate settlements as per company policy
Maintain accurate CRM records
Escalate complex cases when needed
Meet daily/weekly/monthly collection targets
Work Schedule:
Working Days:
Monday to Saturday (6 Days)
Shift:
Day Shift (rotational weekoffs)
Timings:
09:00 AM to 6:00 PM (On-site)
Eligibility Criteria:
Education:
Graduates and undergraduates are preferred
Experience
: 0 - 2 yrs (Tele-collection) exp.
Languages:
Fluency in Hindi and English
Gender:
Both Male & Female
Age Limit:
None
Skills Required :
Good Communication and Negotiation Skills
Must be fluent in Hindi and English
Basic computer knowledge (MS Office/CRM)
Able to handle pressure & meet targets
Salary & Benefits:
Competitive salary based on your current in-hand salary
?15,000 and above for freshers
Hike offered up to ?30,000 in-hand (depending on experience and skills)
(Fixed Salary+ PF + Incentives + lunch)
Job Type: Full-time
Pay: Up to ?30,000.00 per month
Benefits:
Food provided
Health insurance
Provident Fund
Schedule:
Day shift
Fixed shift
Ability to commute/relocate:
Sultanpur, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education: