Job Description

:

Position Name:

Tele Calling Executive

Location:

Kolkata

Joining:

Immediate

Experience:

Fresher to 1 year

About the Role:

We're looking for a few candidates for a Tele Calling Executive (Customer Support role, not a sales profile). Freshers can apply. Good communication in Bengali & Hindi is required, along with basic English writing skills. Candidates must be comfortable with basic computer usage and email drafting.

Eligibility:

Qualification:

Minimum Graduation (any stream) Having knowledge in Tally will be considered as an advantage.

Job Responsibilities:

Identify customer needs and provide accurate information or solutions Handle complaints, troubleshoot issues, and ensure proper resolution Document all interactions and updates in the CRM Escalate complex cases to senior team members when required Follow communication scripts and company guidelines Maintain a positive and professional attitude with every customer Make outbound follow-up, feedback, and confirmation calls
We trust you find this a good opportunity, and we look forward to seeing you in the interview round.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Provident Fund
Language:

English (Required) Hindi (Preferred) Bengali (Preferred)
Work Location: In person