Job Description

Key Responsibilities:

Make outbound calls to potential customers for sales, service bookings, and follow-ups. Handle inbound enquiries and provide accurate information about Toyota vehicles, offers, and services. Maintain and update customer databases and call records. Schedule test drives, showroom visits, and service appointments. Follow up with leads and ensure excellent customer communication. Meet daily and monthly call and conversion targets. Coordinate with the sales and service teams to track customer responses.

Qualifications & Skills:

Minimum 10+2; Graduate preferred. 0-2 years of experience in telecalling or customer support (automobile experience is a plus). Good verbal communication skills in Bengali, Hindi, and English. Basic computer skills (MS Office, CRM handling). Confident, polite, and persuasive speaking skills. Ability to work in a fast-paced, target-driven environment.
Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Schedule:

Day shift
Supplemental Pay:

Commission pay Performance bonus Yearly bonus
Work Location: In person