Job Description

We are looking for a dynamic and result-oriented

Telecalling Executive

to join our team at Classic Hyundai, Wayanad. The ideal candidate will handle inbound and outbound calls, follow up with leads, support sales activities, and ensure excellent customer service.

Duties and Responsibilities:

Make outbound calls to potential and existing customers to promote Hyundai products and services. Answer incoming calls from customers and resolve their queries efficiently. Generate leads and fix appointments for test drives and showroom visits. Maintain a database of customer information and update records regularly. Follow up with interested leads and ensure timely communication. Coordinate with the sales team and support them with lead conversion. Conduct customer satisfaction follow-up calls post sales. Achieve daily/weekly/monthly calling and follow-up targets. Maintain professional behavior and adhere to company guidelines. Prepare daily call reports and submit them to the manager.

Key Skills Required:

Excellent communication and interpersonal skills Confidence and a persuasive attitude Basic computer knowledge (MS Office) Ability to handle rejection professionally and stay motivated Strong customer service orientation Well-mannered, responsible, and team-focused

Eligibility Criteria:

Minimum Qualification: Graduate Female candidates from Wayanad preferred Basic phone handling and computer skills Prior experience in telecalling/customer care is a plus
Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Work Location: In person