Job Description

-- Telecaller (Sales & Customer Engagement)

Company

VEIL CRAFT SOLUTION PRIVATE LIMITED -- based in Ghaziabad, specializing in PVC, WPC, and UPVC doors, windows, panels, and interior decor solutions .

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About Us

Veil Craft Solutions is a trusted name in Ghaziabad, offering a diverse and high-quality range of interior solutions--PVC boards, panels, WPC doors & frames, UPVC windows, and more. Known for durable, moisture-resistant, fire-retardant, termite-resistant, low-maintenance products and a strong commitment to flexibility, quick delivery, and customer satisfaction .

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Role Overview

As a Telecaller, you'll be the friendly voice introducing prospects to Veil Craft Solutions' innovative interior products. This is an essential sales and support position--helping drive lead conversions, customer engagement, and overall business growth.

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Key Responsibilities

Conduct outbound calls to potential clients--builders, dealers, and individuals--introducing Veil Craft's products.

Handle inbound customer inquiries with professionalism and product knowledge.

Record lead details accurately and schedule follow-ups.

Support the sales team by generating quality leads and coordinating callbacks.

Achieve or exceed daily and weekly call targets.

Provide exceptional customer support post-inquiry and nurture long-term relationships.

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Skills & Qualifications

Minimum education: 12th pass (graduates preferred).

Prior experience in telecalling, customer service, or sales is a plus.

Strong bilingual communication skills in Hindi and English.

Confident, persuasive, and target-oriented mindset.

Comfortable using MS Office and basic CRM tools.

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What We Offer

Good Salary + Attractive Incentives--performance-based rewards.

Exposure to a fast-growing company with a diverse product portfolio.

A supportive and professional work atmosphere.

Continuous learning opportunities and career progression.

Work with a trusted brand that stands for quality, durability, and customer satisfaction.

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How to Apply

Interested candidates may reach out via:

Call: +91-9205712001 / 2002

Email: hr@veilcraft.in

Job Type: Full-time

Pay: ?15,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person