to join our team. The Telecaller will be responsible for reaching out to potential or existing customers to inform them about products or services, generate sales, or gather information.
Key Responsibilities:
Make outbound calls to prospective customers or clients.
Respond to incoming calls from customers.
Provide accurate information about products/services.
Understand customer needs and provide appropriate solutions.
Maintain a database of customer contact information.
Follow up with potential leads and maintain client relationships.
Meet daily/weekly/monthly call and conversion targets.
Record call details and update CRM systems.
Requirements:
High school diploma or equivalent; a bachelor's degree is a plus.
Proven experience as a telecaller or similar role is preferred.
Excellent communication and interpersonal skills.
Fluency in English.
Basic computer knowledge and familiarity with CRM tools.
Ability to handle rejection and remain positive.
Goal-oriented and self-motivated.
Job Types: Full-time, Permanent