Job Description

Position:

Telecaller

Company:

DEC Industries

Location:

Head Office - Gudimalkapur, Hyderabad

Experience:

0-2 years

Qualification:

Any Graduate

Employment Type:

Full-time

Job Summary:

We are looking for a motivated and confident

Telecaller

to join our team at DEC Industries, Head Office, Gudimalkapur. The candidate will be responsible for handling inbound and outbound calls, following up with clients, and maintaining good customer relationships to support our business development and sales activities.

Key Responsibilities:

Make outbound calls to potential and existing clients to introduce company products and services. Handle inbound customer queries in a professional manner. Follow up on leads generated through marketing campaigns and inquiries. Maintain and update the customer database with accurate details. Coordinate with the sales team for client meetings and follow-ups. Achieve daily and monthly call targets. Maintain call records and prepare daily reports. Provide information about products (Aluminium Formwork systems and related construction materials).

Requirements:

Excellent communication skills in

Telugu, English, and Hindi

(preferred). Basic computer knowledge (MS Office, Excel, Email). Good interpersonal and persuasion skills. Ability to handle client calls confidently and professionally. Prior experience in a similar telecalling or customer support role is an added advantage.
Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person