Job Description

Job Summary:

We are looking for a motivated and energetic

Telecalling Executive

to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, promoting products/services, or collecting payments, depending on the company's needs. Strong communication skills and a customer-oriented attitude are essential.

Key Responsibilities:

Make outbound calls to potential or existing customers. Respond to inbound customer inquiries. Explain products or services clearly and effectively. Keep records of calls, customer details, and outcomes. Follow communication scripts and handle objections. Meet daily/weekly/monthly call and conversion targets. Update CRM or database with accurate information. Follow up on leads and maintain customer engagement. Handle complaints and resolve issues in a professional manner.

Requirements:

Education:

Minimum 12th pass; Graduate preferred.

Experience:

0-2 years in telecalling, telesales, or customer service.

Skills:

Excellent verbal communication in [required language(s)]. Good listening and interpersonal skills. Basic computer knowledge (MS Office, CRM tools). Ability to work under pressure and meet targets.

Contact Number : 9560121996 Smita Pandey

Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Language:

English (Required)
Work Location: In person