Job Description

The role involves handling both inbound and outbound calls with professionalism and empathy. Responsibilities include:

Receiving incoming calls and directing them to the appropriate departments Responding to patient inquiries and providing accurate information Making follow-up calls to schedule surgery dates Conducting post-surgery feedback calls to assess patient satisfaction Generating and maintaining call-related reports to evaluate productivity and outcomes based on designated calling metrics
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Education:

Bachelor's (Preferred)
Experience:

Customer service: 1 year (Preferred)
Language:

Hindi (Preferred) English (Preferred) Telugu (Preferred)
Work Location: In person