Job Description

Job Summary:

We are looking for an enthusiastic and confident Telecaller to join our IT organization. The role involves communicating with potential clients, explaining IT products and services, generating leads, and supporting the sales and business development team. Female candidates are preferred for this role.

Key Responsibilities:

Make outbound and inbound calls to prospective clients and customers Explain company IT services such as web development, software solutions, digital marketing, and other technology offerings Generate and follow up on leads to support the sales team Maintain accurate records of calls, customer interactions, and feedback Understand customer requirements and forward qualified leads to the concerned department Handle customer queries professionally and provide basic information Achieve daily and monthly calling and lead generation targets

Required Skills & Qualifications:

Diploma / Any Graduate Good communication skills in English and local language Basic knowledge of computers and MS Office Ability to persuade and build rapport with customers Positive attitude, confidence, and willingness to learn Prior experience in telecalling or IT sales is an added advantage

Preferred Candidate Profile:

Female candidates preferred Strong interpersonal and listening skills Goal-oriented and self-motivated Comfortable working in a target-driven environment
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Leave encashment
Experience:

Telesales: 2 years (Preferred)
Work Location: In person