to handle patient inquiries and appointment scheduling. The ideal candidate should be fluent in Malayalam and have prior experience in tele calling.
Key Responsibilities:
Make outbound calls and attend inbound patient calls
Explain IVF treatments and services to patients
Handle patient queries with empathy and professionalism
Schedule appointments and follow up on leads
Maintain accurate call and patient records
Eligibility Criteria:
0.6 - 1 year experience in tele calling or customer support
Fluency in Malayalam is mandatory
Basic knowledge of computers
Good communication and interpersonal skills
Preferred Skills:
Experience in healthcare or IVF industry is an advantage
Ability to handle sensitive conversations professionally
Work Location:
Tiruppur, Tamil Nadu
Contact Number:
89258 75293, 89259 35722
Interested candidates can apply directly through Indeed.
Job Types: Full-time, Permanent
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
Paid time off
Provident Fund
Ability to commute/relocate:
Tirupur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Language:
Malayalam (Preferred)
Work Location: In person
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