Job Description

Job Title: Telecaller - Car Loan Finance

Job Summary:

We are looking for a

motivated and confident Telecaller

to join our Car Loan Finance team. The ideal candidate will be responsible for

connecting with potential customers

, explaining loan offers, and

assisting them throughout the car loan process

-- from initial inquiry to final disbursal. This role requires excellent communication skills, convincing ability, and a customer-first attitude.

Roles and Responsibilities:

Make

outbound calls

to potential customers to promote car loan products and explain loan benefits, eligibility, and documentation.

Handle inbound calls

and respond to queries related to loan application, EMI, or interest rates.

Generate leads

through telephonic interaction, walk-ins, referrals, and marketing campaigns.

Follow up

with interested leads and convert them into successful applications.

Verify customer details

and ensure all documentation is complete and accurate.

Coordinate with banks and finance partners

for loan approval and processing updates. Maintain an

accurate record

of calls, leads, and follow-ups in the CRM system.

Build rapport

with customers and provide professional after-sales support.

Meet or exceed daily and monthly targets

for calls, conversions, and revenue.

Update customers

on new car loan schemes, special offers, and interest rate reductions. Handle

customer objections or complaints

politely and effectively. Work closely with the

sales and field team

to ensure smooth end-to-end customer experience.

Contribute ideas

to improve calling strategies and campaign effectiveness. Maintain

confidentiality

of customer financial data at all times.

Key Skills:

Excellent verbal communication (Tamil & English) Strong persuasion and negotiation skills Good listening and customer handling ability Basic computer and MS Excel knowledge CRM or lead management experience preferred Time management and target-oriented mindset Positive attitude and self-motivation

Educational Qualification:

Minimum:

12th Pass / Diploma / Graduate (Any Stream)

Candidates with experience in

Telecalling, Banking, Finance, or Loan Sales

will be given preference.

Experience:

Freshers

can apply (training provided)

1-3 years experience

in car loans, personal loans, or tele sales preferred

Job Type:

Full-time (Office-based) Salary: Starting ?10,000 per month + Attractive Incentives (Based on Performance & Experience)

Mobile No/ Whatsapp : 87543-33948

Location:

Plot No: 9, Door No: 32, Vanamamalai Nagar 2nd Cross Street, Bye Pass Road, Ponmeni, Madurai -16.

Benefits:

Fixed salary + high-performance incentives Free training and career growth opportunities Friendly work environment Recognition and rewards for top performers Long-term job stability in a growing finance company

Schedule:

Day Shift Monday to Saturday
Job Types: Full-time, Permanent, Fresher

Pay: From ?10,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Paid sick time Paid time off
Work Location: In person