Job Description

Position - Telecall Executive

Qualification - Any Degree

Experience - 1 Years - Above 1 Year

Timing - Morning Shift - 6Am to 3 PM & Evening Shift - 3 PM & 11 PM

Salary - 15K-20K

Location - Chennai

Experience - Healthcare Industries may be preferred

Interested candidate contact this number - Ms. Jyothi - 7824009722

Roles Responsibilities :

Outbound Calls:

Making calls to potential customers to promote products or services, generate leads, and build relationships.

Inbound Calls:

Handling inquiries, resolving issues, and providing information to customers who call the company.

Customer Engagement:

Building rapport with customers, understanding their needs, and suggesting appropriate solutions.

Data Management:

Maintaining accurate records of calls, customer feedback, and follow-up requirements within CRM systems.

Sales and Lead Generation:

Meeting or exceeding sales targets and contributing to the overall sales pipeline by identifying and qualifying leads.

Product Knowledge:

Understanding the company's products and services to effectively answer customer questions and provide accurate information.

Problem Solving:

Identifying and resolving customer issues or complaints, providing solutions, and ensuring customer satisfaction.

Customer Feedback:

Gathering and documenting customer feedback to help improve products, services, and the overall customer experience.

Documentation:

Maintaining accurate records of all interactions with customers, including call summaries, follow-up actions, and sales details.

Collaboration:

Working with sales and marketing teams to align strategies and improve campaign effectiveness.

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance Life insurance Provident Fund
Schedule:

Evening shift Morning shift
Supplemental Pay:

Yearly bonus
Application Question(s):

Are you an immediate Joinee ? As a Telecaller how many years of experience ? Are you flexible for the Rotational Shift ?
Work Location: In person