Job Description

We are seeking a motivated and customer-oriented

Telecalling Executive

to join our tax consultancy firm. The primary responsibility will be to communicate with potential and existing clients over the phone to inform them about our tax-related services, schedule appointments, follow up on queries, and support client onboarding.

Key Responsibilities:

Make outbound calls to individuals and businesses regarding tax consultancy services (e.g., ITR filing, GST registration, compliance, etc.) Explain services and benefits in a clear, convincing, and professional manner. Maintain records of calls and client information in the CRM system. Follow up on leads and ensure timely communication with prospects. Schedule appointments for in-house tax consultants or field staff. Handle inbound calls and resolve basic customer queries. Coordinate with the tax team to provide updates or share documents with clients. Achieve weekly and monthly targets for calls and conversions.

Requirements:

Minimum qualification: 12th pass / Graduate (Preferred: B.Com or related field) Good communication skills in Hindi and English (other regional languages are a plus) Strong interpersonal skills and a polite, convincing tone Proficiency in MS Excel and CRM tools is a plus Willingness to learn and grow in the field of tax consultancy

Perks and Benefits:

On-the-job training in taxation services Opportunity to grow within the organization Supportive work environment
Job Types: Full-time, Fresher, Internship

Pay: ?8,000.00 - ?15,000.00 per month

Schedule:

Day shift
Work Location: In person