in English and local language.
Ability to handle parents professionally with patience and clarity.
Basic computer skills (Excel, Google Sheets, CRM).
Prior experience in
tele-calling
,
customer support
, or
education sector
is an advantage.
Key Responsibilities:
Make
outbound calls
to parents regarding admissions, enquiries, and follow-ups.
Provide accurate information about
school curriculum, facilities, fees, and programs
.
Maintain a
record of calls
, enquiries, and responses using Excel/Google Sheets or CRM tools.
Follow up with potential leads and assist the admissions team in closing admissions.
Handle
inbound calls
and resolve parent queries politely and professionally.
Share daily call reports with the Admissions/Marketing team.
Maintain a high level of
professional communication
and
customer service
.
Benefits:
Competitive salary
with performance-based
incentives
.
Professional training provided.
Opportunity to work with a leading educational institution.
Job Type: Full-time
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Paid sick time
Work Location: In person
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